Shipping policy

At Modern Market Brands, we work to make sure your order arrives safely and on time. Please review the information below regarding our shipping process.

Order Processing

Orders are typically processed within 1–3 business days after payment is successfully received.

Orders are not processed or shipped on weekends or major holidays. During periods of high order volume, promotions, or holidays, processing may take slightly longer.

Shipping Times

Most orders shipped within the United States typically arrive within 3–7 business days after processing.

Please note that delivery times are estimates and are not guaranteed. Actual delivery times may vary depending on the shipping carrier, destination, weather, holidays, and other circumstances outside of our control.

Shipping Costs

Available shipping options and costs will be displayed at checkout before you complete your purchase.

From time to time, Modern Market Brands may offer free shipping promotions on select products or orders.

Order Tracking

Once your order has shipped, you will receive a confirmation email containing tracking information when tracking is available.

Please allow up to 48 hours for tracking information to update after your order has been shipped.

Delayed or Missing Packages

If your tracking information shows that your package has been delivered but you have not received it, please first check around your delivery location and with household members or neighbors.

If you still cannot locate your package, contact us at:

support@modernmarketbrands.com

We will do our best to assist you.

Incorrect Shipping Address

Please make sure your shipping information is accurate before completing your order.

If you provide an incorrect or incomplete shipping address, please contact us as soon as possible. We cannot guarantee that we will be able to change the address after an order has been processed or shipped.

If an order is returned to us because of an incorrect or undeliverable address, additional shipping charges may apply to resend the package.

International Shipping

At this time, Modern Market Brands primarily ships within the United States. International shipping availability, when offered, will be shown at checkout.

International customers may be responsible for applicable customs duties, taxes, or other fees imposed by their destination country.

Shipping Carrier Delays

Modern Market Brands is not responsible for delays caused by shipping carriers, severe weather, natural disasters, holidays, incorrect addresses, or other circumstances outside our reasonable control.